Shopping
Shipping times can vary depending on the shipping method you choose and your location. Typically, orders are processed within 1-2 business days, and delivery times range from 2-7 business days.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
Shipping costs depend on the weight of your order, your location, and the shipping method chosen. You can view shipping costs during the checkout process before finalizing your purchase.
Payment
We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), as well as PayPal for your convenience.
Yes, it is safe to make payments on our website. We use industry-standard encryption and security measures to protect your payment information and ensure a secure transaction process.
No, we do not store your payment information. Your payment details are processed securely through our payment gateway and are not stored on our servers.
Orders & Returns
To place an order, browse our products, select the items you want, and add them to your cart. Proceed to checkout, where you can provide your shipping information and payment details to complete the order.
We offer a 14-day refund policy. If you're unsatisfied with your purchase, you can request a refund within 14 days of receiving your order. Please review our full refund policy for details.
To initiate a return and request a refund, please contact our customer support within the 14-day window. They will guide you through the return process and provide you with the necessary instructions.
Yes, you can return damaged or defective items within the 14-day refund period. Please contact our customer support with details and photos of the issue, and they will assist you in resolving the matter.